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What is Loyalty? Something that we take for granted with our loved ones every single day. We never for once doubt that our family and friends will always have our backs especially when the situation goes south. But at any point have we ever stopped to think, why is it expected or why does it happen so unconditionally?
Well, long story short we may point at bonds formed over time that creates a sense of loyalty to one another. We have a few people who are fiercely loyal to us, but somehow, we have a tendency of taking them for granted. And it is only in tough situations and scenarios that we appreciate and value them in our lives.
In an age where loyalties can shift from time to time, it is even valued greater today than it was earlier. Loyalty is at many levels, the highest being to our family (parents, children and spouse), to our nation, to our city, to our cult (sports, politics and religion) and finally to brands. Now, these levels may not be the same for everyone. Some may feel more for one and vice versa.
Loyalties tend to be unwavering for most of the ones mentioned. However, when it comes to brand loyalty, many wavers to a favourable direction. That is completely natural and hence brands spend more time in ensuring that they are there for you in time of need. For those wondering when this happens, it is usually at the point of after-sales service. This is something many consumers take for granted. They may be completely into a product and purchase it without thinking, only to be left stranded when they are unable to contact the right persons to assist them with their queries. This is crucial, as it allows brands to engage with the customer to understand the experience of the product better. This is an excellent way to collect feedback to help them improve the product experience in the future. It gives a human touch to the product which makes customers feel more at ease that they are interacting with humans rather than just a company. It makes customers feel strongly for the brand and a part of the entire circle rather than being out of it.
So, for many brands, the product may be great, but after-sales service is poor. This means that a customer may buy once but never again. This is what separates the good from the best.
In a time of crisis, one expects some help to be provided. This is where brands can stand apart to showcase how they care for the customers even after the purchase cycle is complete.
BimaKaro.in focuses on providing exceptional after-sales service. For a tricky product like insurance, it is highly important to have a system where the customer can turn to in the hour of need. Insurance has so many nuances, everyone can’t understand all aspects of it perfectly. This is where you need consultants, who can firstly guide you to make the right purchase and then support after you have made that purchase.
The team at BimaKaro is always available to assist those who are looking to purchase term insurance. You can either send a mail or request a call from their Financial experts who can help you pick the correct term insurance that suits your needs. The process of buying insurance after is fairly easy as it is just a simple process of filling in the online form, compare various quotes, picking the right plan that works for you and paying for it. The process is quick, simple and effective. The most important factor in buying term insurance online is affordability and has none of the hassles associated with it. A complete win-win situation.
Once the term insurance is bought, of course, there can be problems or questions around it. Thus, to help you in that aspect also, BimaKaro has a robust team of online representatives who can be contacted in multiple ways (either through email or phone).
Queries can vary around renewing the insurance, understanding the premium amount or anything else that is connected with the product that makes the customer unsatisfied. BimaKaro is at every step of the way, never leaving a single customer unsatisfied. The dedicated after-sales service department ensures that every need is met. Customers can get in touch and even give feedback to improve on the services. Keeping an open ear and mind is what has helped BimaKaro guarantee customer satisfaction for everyone buying a policy.
The team can patiently guide customers through any process, advice on future purchases and understand your needs better. Patience is key as there can be many difficult situations, but the team is understanding and takes extra care to help out.
Team BimaKaro has taken extra care to ensure that the settlement process after sales is not a tiring one. In fact, it has been created specifically to make it easier. Those days of running around trying to get what you want is done once and for all. The modern age has stepped up its services and BimaKaro is doing its best to be ahead of the curve.
Now, when all these things are taken into consideration, it helps one make a decision even quicker. Buying insurance online is a skeptical process for many, but there is no need for that anymore. A dedicated after-sales service team is always around to help out with anything related to your insurance. Hence, there is no need to worry if you buy from BimaKaro. So, what are you waiting for? Check out term policies from the top insurers in India on www.bimakaro.in
Check out our hilarious new TVC where there is a lighter take on this topic: https://www.youtube.com/watch?v=gTZR09GIz-Y